Please note, we do not accept returns of partially assembled flat pack furniture, mattresses, mattress protectors, divans or pillows unless they are un-opened, unused and still in their original packaging.
Can I return my order?
You have 14 calendar days from receipt of your furniture in which to advise us that you do not want to keep the order. All you need to do is advise us in writing, either by post. direct to the Online Store or by e-mail.
(Please note that for hygiene reasons pillows, duvets and mattresses with opened packaging cannot be returned/cancelled unless in accordance with your legal rights – for example, if the product was confirmed as defective by us).
Will you collect my return item?
If you would like us to collect the items on your behalf, we will charge you for that service.
Can I return my item to your warehouse, myself?
You can return your order to us to receive a full refund.